Terms & Conditions
To view our Terms & Conditions click here.
Dealer Terms & Conditions
If you are a Reseller or Dealer of our products your terms and conditions are available here.
Warranty Terms & Conditions
To view our Warranty Terms & Conditions click here.
Privacy Policy
When you use Global Telemetrics services, you trust us with your information. This Privacy Policy has been written to help you understand what data we collect, why we use it and what we do with it. To view our Privacy Policy click here.
D-iD Privacy Policy
To view our Privacy Policy click here.
Shadow Immobilisation Service Statement
To view our Shadow Immobilisation Service Statement click here.
Thank you for downloading the Global Telemetrics D-iD™ App (the “App”). This statement sets out the basis on which we will use your data to provide you with the App.
Purpose of the App: The App allows you to verify you are in, or have permitted the movement of, any vehicles which you have had a Global Telemetrics tracker installed in.
INFORMATION WE COLLECT AND WHY WE PROCESS IT:
The e-mail address and password you provide when you install the App. These are used to verify and secure your access to the App.
A list of vehicles linked to your account with us. These are used to ensure the App is monitoring the correct vehicles. Multiple vehicles can be assigned to your account and different vehicles can be assigned to different installations of the App.
Contact details that you provide to us in respect of any tracking services that you receive from us (e.g. addresses, phone numbers and e-mail addresses). These may be used to contact you in the event that the App indicates your vehicle is being moved without your authorisation.
Diagnostic information regarding your device and the App. This is non-personal data which we collect to monitor and improve the performance of our App and the services we provide.
Please note that the App does not provide us with information regarding the location of your device. Any verification of your device’s location is done within the App on the device itself. Our systems will, when required, send the App on your device information on the location of the relevant vehicles. The App will then compare the device’s location with the relevant vehicle’s location to determine if the two are in the same place. That location information is then deleted once it has been used.
STANDARD OPERATION:
The App will activate if a tracking device installed on one of your vehicles connected to the App indicates to us that: (a) the ignition has been turned on; or (b) your vehicle is moving outside of any preset“approved location”.
Our systems will then communicate with the App to determine whether a device with the App installed is in the same location as that vehicle. The App does this through the use of your devices GPS, WiFi location and Bluetooth services.
If the App determines that your device is not in the same location as the relevant vehicle you will be given a notification on your device, allowing you to manually verify the movement. You will receive a further notification on your device if: (a) you do not respond to the initial notification; or (b) the App continues to fail to confirm that the device it is within the relevant vehicle.
If you are subscribed to our tracking services then, if you do not respond to these notifications, we may contact you by SMS, e-mail or phone call to confirm the status of the relevant vehicle. Our servers may contact your device from time to time to verify the correct operation of the App or the relevant tracking device.
Please note, as the location of your device is crucial to the operation of the App, disabling location-enabled services on your device will prevent it from functioning properly.
General Privacy Policy: Our general privacy policy, which gives full details of who we are and how we treat your data, can be found at www.globaltelemetrics.com/terms In the event of any conflict between this D-iD™ Privacy Statement and that Privacy Policy, this D-iD™ Privacy Statement comes first.
Standard Terms and Conditions: Our standard terms and conditions of service, which will govern any contract between us in relation to tracking services, can be found at www.globaltelemetrics.com/terms
Consent: By clicking“Accept”when you install the App you consent to the processing of your data to the extent outlined in this Privacy Statement. Should you wish to change your mind and withdraw your consent to your use of the App at any time please simply uninstall the App from your device. This will not impact on any processing of your personal data which we are required to carry out under any other contracts between us.
MORE LINKS
Terms & Conditions
To view our Terms & Conditions click here.
Dealer Terms & Conditions
If you are a Reseller or Dealer of our products your terms and conditions are available here.
Warranty Terms & Conditions
To view our Warranty Terms & Conditions click here.
Privacy Policy
When you use Global Telemetrics services, you trust us with your information. This Privacy Policy has been written to help you understand what data we collect, why we use it and what we do with it. To view our Privacy Policy click here.
D-iD Privacy Policy
To view our Privacy Policy click here.
Shadow Immobilisation Service Statement
To view our Shadow Immobilisation Service Statement click here.